Our Reviews

All staff were attentive to the experience.

Thanks Dan Vanden of Brunswick. It was fast ,Efficient and Great Customer Service from my service Advisor Brittany Hood. This is going to be my Service Dealership all the time now.

Great customer service

My service technician was very knowledgeable, he explained all the problems about my vehicle to me, that I fully understand , he has a kind personality

The best service experience ever !! From start to finish great customer service!!

Brittany was very nice and helpful

I love this dealer ship everyone is always helpful

Excellent

It took nearly 3 hours to change oil and rotate the tires, only to have advisor present me with photos of an oily oil pan and a list of things she wanted to upsale things I could have her schedule. The last time I was in they told me I needed to change my cabin air filter, which I had changed that week. This is no longer a maintenance service but an arm twisting to make more mony. I wish others would comment to expose this side of their business.

The only issue I had was they now notify you by text and email on your phone. As a senior citizen I don’t check my phone. I was in the waiting room and no one came to talk to me. Consequently I spent 2 hours waiting for an oil change. As a courtesy they should have told me up front that is how they will contact me. I was not happy since it could have been avoided by telling me up front when I checked in. When you are in your 70’s the phone is not glued to me.

Kristin was very helpful and kept me posted on status of my vehicle. I was very pleased with the service that was provided to me and I will use this dealership instead of driving to kingsland.

Mark is incredible!!!!! 'Highly reccomend Mark Layfield as your salesrep!!!!

Jeff was awesome helped me accomplish my goal!

It was fast service

Angela has service working hard! Great job as always!

Very friendly staff.

It was a very quick service. I made a appointment for an oil change and was out in a reasonable time.

Great deal. Michael did a great job keeping me informed

Roy was fantastic to work with, and Rick offered great conversation in the courtesy shuttle. Thanks for a great experience.

This service person was very courteous and knowledgeable. There was minimal staff, but they displayed excellent customer service skills!

Was the best experience ever. Marty is an amazing salesman who went above and beyond to make sure we were happy with our vehicle.

Could not have been better. My truck started experiencing issues while driving home Sunday evening, and I ended up having to have it towed to your dealership. With no appointment scheduled before hand, you had it fixed before noon! Thanks for the great service@

Brittany Hood at Dan Vaden is the best. When l arrive at the dealership for scheduled services, she always greet me with a smile and loving kindness. Simply love her affectious personality ❤

Great people and great service!

Thank you Roy for your help!! Thank you Vaden!

They always treat me well and with respect awesome dealership

Outstanding job. Everyone was very professional. Thank you.

It was very good.

Exceptional service. Your finance and insurance people were great! Love our new traverse! Thanks!

Told them what was going on with my truck they got it fixed. Me and my kids didn’t have to sit for to long went and grab something to eat came back and they was done with the truck.

I should wait, but I’ll put it on record. I purchased a 2025, $68000 Silverado. I noticed two dings in the rear driver door, and front bumper damage, I assumed it was parked against a light pole at your dealership. I got an IOU to do the necessary repairs, and it stated “repair like new” touch up paint will not be acceptable. The Finance guy, made numerous mistakes on my agreement. I did not want extended warranties. He stated “ that’s the fist time anyone said that” then on my bill, two of the maintenance agreements were included. Also, I have outstanding credit, and appears that no one will give you rate until your ready to sign. The rate turned out to be 7.99%. I sat in office went on the Chevy website and looked up rates. I showed him, and he replied, “Oh, in forgot to go in the back, and check rates”. I then came up 4.59%. It makes you wonder about customers that don’t know anything about rates or reviewing documents. After I purchased the truck, it was sent to detail. That was a mistake. The truck came back with dried soap on the “upgraded rims” the side mirrors, and the windshield, dried soap and water marks where they couldn’t reach. The vehicle looked better before it went to detail. I was at your dealership two days prior to purchase a vehicle with my daughter. It amazes me how we start off at $900 a month, down to the mid $600s with not much changes. Plus the woman that worked with us, tells us that she has been with Vaden for two years. We go on a test drive, and my daughter and her make small talk. She tells her that she moved here not to long ago, but she doesn’t like it, because of all the “Northerners” my daughter, was born in the North, so that was a bad start. Then back at the dealership, she spoke about her political views, pertaining to gas prices. The dealership is no place for debate on off topics. So, that sale was lost. My daughter went to Woody Folsom, and purchased her Tahoe. It went back to Vaden to purchase my truck, picked a different Salesman, then she shows up, telling he was in training, and will be helping out. She acted like she was the Sales Manager, forgetting what she told me 2 days earlier. I was not a good experience, especially after purchasing multiple vehicles from your dealership. Plus my two daughters also purchases from you as well. I’m just waiting on the results on my repairs to my truck. It looks like it’s going to be two separate days to complete the repairs. I hope you do a excellent job!

The morning greeting does magnitudes. Pat is such an asset to the Brunswick Vaden Chevrolet team. My concerns were addressed, as well as some that were beneficial for vehicle care. The wait was not extensive.

it took to long for the service. And it was stated that a service ws recommened but not taken care of.

Great experience. My service advisor today updated me every step of the way. Very happy with the service I received.

My scheduled service was excellent. The check in with Kaitlyn Call was quick and trouble free. She did an excellent job of taking care of everything that was scheduled plus completing a recall and assisting with a question I had on an exterior part. The service was quickly performed and enjoyed how they text you to keep you informed of where they are at in the process. Excellent Kaitlyn Call and Vaden Chevrolet Brunswick. I will be back for upcoming maintenance.

Brittany was very nice and helpful. She was super professional and stayed in touch throughout the process.

Although the product such as the car is letting me down badly Dan vaden service was exceptional

Kaitlyn was so sweet and professional! I was updated from the moment my car was checked in.

Dan Vaden, has the top dealership in Georgia. I lived in Atlanta, Ga for 37 years and I would come to Da Vaden because of their sales, and service department staff. the service staff that is always helped me and advised me today is Ms. Kaylian service department in Brunswick, Ga

Everyone was very helpful and personable. They made the process very easy and stress free.

Kaitlyn made sure to assist w my service request. Thanks!

Very friendly

Great experience will definitely be referring people to buy from Kilah!

The service was completed in a timely manner. My service person was very friendly and helpful.

Very professional service, the advisor was new he was very professional at hus job kept me informed on the status of my vehicle.

Friendly and prompt service

We had an issue with communication, updates and service pricing. Dropped the car off on Thursday July 3rd. Was supposed to get an update that day, didn’t hear back. Dealership was closed on Friday. Texted and Called Saturday and left a message, no response. Called back and asked for operator who was going to leave a message to have someone else return our call, no response. Called back later that afternoon and asked for a call from the service manager. Never heard from her (to this day). Finally got a text back on Monday saying we’d have an update by Tuesday. Not the case - we didn’t hear back until Thursday afternoon when it was complete. Understand that it was a holiday, but the lack of communication was really disappointing, especially since we needed to make travel arrangements. Further, we were told we would pay a diagnostic fee to assess the issue. :Paid that and received text update that the car needed Freon. Approved that via the text. Then got a text that there was a leak and we needed a new compressor. Why wasn’t that determined with the diagnostic fee? Why are we responsible for paying for the error in diagnosis? Lack of customer service (just returning a phone call) and lack of transparency in billing is abysmal,

Brittany in service was great and the tech did a wounderful job.

Kaitlyn Call did an amazing job of explaining everything to me a made sure my services went smoothly.

Scheduled an appointment and my service was taken care of in a very reasonable time

Dan Vaden in Brunswick, Ga , have a service lady Ms. Kaitlyn Crystal, she is the BEST service employee they have. I have been buying my cars from Dan V. even when I lived in Atlanta, Ga for over 30 years. Thanks GM for having Ms. Kaitlyn Crystal

Great salesperson. Mr. Pittman

Came in late on a Saturday afternoon after visiting two other Chevy dealerships earlier in the day. As soon as we arrive Chance was ready to go to work. In less than 3 hours we left with our new Silverado. Our second from this dealership.

Great customer service

Good

Great service. Quick and friendly

Pat in service did a great job!

Went above and beyond to troubleshoot and fix an issue with my vehicle!

Kaitlyn Call has helped me every time I have stopped by Dan Vaden. She has been the absolute BEST to work with. She's kept me informed about my car every step of the way. And shes has answered the phone every time I have a question or concern. If she didn't answer, she returns my call within minutes. 10/10 Customer service!

Great Experience, Everyone went above and beyond

Service Advisor Kaitlyn Call was very helpful in setting up the needed services for my 2009 Equinox. I would recommend Vaden to anyone that needs their vehicle serviced.

Everyone was really nice and helpful

Marty was very patient with what I wanted to accomplish, and once I arrived at the Dealership, I completely changed my mind, he was very understanding, Love my New Chevrolet Trax

Angela Harden is the BEST! I always bring my vehicles to her for service. She is the sole reason I keep returning to Dan Vaden Brunswick

excellent experience

Simply the best!!

Kaitlyn Call is a Godsend. From the moment I opened the door to the greeting area, her smile and eagerness, yes eagerness to help me was apparent. She made what many times is drudgery a positive experience. THANK YOU Kaitlyn.

The story excellent and was on time and friendly.

Very good communication with service representative

The service department was good. I still think its a bit unsettling that a vehicle with 4000 miles on it already has this many codes on it and requires a 2 day repair. I also think its a bit ridiculous that on a vehicle with a 2 day repair that a loaner vehicle was not initially offer until I requested one. But I will say that the service department has definitely done a better job than the sales department has at Dan Vaden Chevrolet. Their sales team was easily my worst experience as a car buyer and after over a month of owning the vehicle the dealership still has yet to reach out to me for their blunder of my vehicle not being there on pickup but thats a whole different story.

Very Friendly

Vaden Chevrolet Brunswick is Awesome

I always receive a call text concerning my appointment as well as departure. Thank you Vaden

Jeremy and the rest of the staff helping me were super nice and helpful through the whole process

Sales staff was amazing. 10 out of 10 reccomend

I love my new Trax! My salesperson Tom Wilson made the entire experience quick and easy.

Great customer service and timely

Salesperson was efficient, professional responsive and provided excellent customer service.

Great Experience from start to finish.

Excellent service

Great place and very fast

Everyone was very courteous and professional.

David was outstanding Sales Rep. Answered all my questions and went the extra mile to help me

Elijah and the team at Vaden Brunswick were a pleasure to work with and provided a wonderful buying experience! 10/10 would recommend!

Kaitlyn, my service representative is extremely efficient and very knowledgeable .She did a wonderful job! I will be back because of Her!

My experience with Vaden Chevrolet Brunswick was a great one! Very polite and respectful

David Pittman was our salesman. He was thorough, straightforward, excellent and stayed with us from start to finish!

all went great

Roy, the service representative was outstanding, and I appreciate all he did to help me with my 2013 Avalanche. He is an excellent representative for the dealer ship.

Great Experience

Great

This is the best car buying experience I've ever had

I know that my vehicle is going to be done right when I bring it in

Nicest people in town!!

Problem fixed promptly

Angele’s professionalism is beyond reproach.

I scheduled a 45,000 mile service for my car which should include oil change, cabin filter change, and transmission service. I tried calling the dealership twice before booking the appointment and could never get to a live person to verify if I could get a transmission service at this appointment. I arrived at Dan Vaden at 2:30pm for my 3:00pm appointment. I told the advisor I was early. I asked the advisor if a transmission service would be performed. Advisor said they would have to review my service records and perform inspection and let me know what was needed. I agreed and proceeded to the lobby. At 4:07, I had not received any updates or recommendations on needed services so I text the advisor and asked for an update. At 4:27, advisor walked in and told me my car service was complete. When we got to the checkout counter, he told me the total for my oil change. I asked him why the transmission service was not completed. He told me I didn’t need a transmission service at this appointment and they they included a list of recommended services to be completed at my next appointment, because they didn’t have time. I told the advisor my new car scheduled maintenance sheet showed a transmission service was due at 45,000 miles. Advisor said “in the interest of time, we ask that you book another appointment”. So to sum it up, I wasted two hours of my life sitting in the lobby at Dan Vaden for an appointment I would have never booked if I had only needed an oil change. Complete waste of time. I never should have paid since my full service wasn’t completed. This is not my first bad experience with this dealership. I will NEVER return to Dan Vaden. The only reason I booked an appointment here was because I didn’t have the time to drive out of town to a proper dealer. Now, I still have to drive out of town to a proper dealer for a proper service.

Fast, efficient, and willing to make a deal.

Service advisor Brittany was exceptional. She helped navigate me to my needed service

All were friendly and helpful and caring.

Very complete

Great Dealership, very polite and friendly staff

I was treated in a very professional manner, greeted right away. The prices were fair and I felt welcomed and apprciated.

The weight was not long. The service was excellent.

Every thing was smooth and quick

My 2023 Silverado 2500 has 5engine codes. They did not correct the issues saying I did not have AGM batteries. BS! 24 volts is 24 volts. Then charge me $ 247 bucks for diagnostic.

Excellent customer service from service writers as well the mechanics.

Great Cathryn is just the best!

Kaitlyn was a very kind and knowledgeable service person, will definitely recommend her. Always kept me updated.

Great service

Service was great

Check in quick. Service was quick.

Pleasant staff, nice waiting room

I didn't have to wait for an appointment; got in the next day. I was kept updated through the entire process and Roy, my service advisor, was professional, patient and always courteous.

Vaden Chevrolet Brunswick was the best experience, they knew exactly what I wanted,I left there with the perfect Vehicle

Ryan Kuhaneck did a great job walking us through the process. He even went as far as to help us compare across the different Vaden Brands and Dealerships! Ryan was great to work with and did not pressure us to buy.

I have left messages to be contacted by someone from finance. Evidently they were ignored. As part of the purchase I am supposed to get a hard bed cover. I have contacted my salesman concerning when I can get it installed. He's promised to call me back but never has.

The service technician was good. But after receiving my vehicle, I noticed a slight shake and a slight pull of the front end to the right. I called the phone number listed on the web site for this location and a female (live person) answered and scheduled me to take the vehicle back to the shop the next day at 10am. Upon arrival the service technician met me and proceeded to tell me they couldn’t take my vehicle until later in the week or even the following week…it was a complete waste of my time, specifically during my work day. In this regard, the experience was terrible and I feel as though my time wasn’t valued, especially since I had already paid for my service!! There was no urgency to take care of my concerns.

Vaden Chevrolet did an excellent job on my truck

They had a car service to bring me home and pick me up when car was ready

Very knowledgeable they got our car in and out fast and they were very nice

I had an 8:30am appointment my service advisor name was Kaitlyn B Call, I was told I would have to leave my truck because it would probably take a day to get the work done but I waited anyway I thought more would have been done to solve the problem on my Truck but I was out front when my truck was brought out at 11:10am 11:30 I called Kaitlyn to find the status of my truck and was told it was ready just waiting on Kaitlyn to check me out I waited until 12:10 so I went to see why I had to wait so long since my truck was finished only to see her talking to someone in their office and she saw me but continued her conversation so another advisor stopped with her lunch to check me out very disappointed in the way she took care her business with me I have been coming to Vaden for many years and this was a first the advisor handled business with me in this manner very disappointed with this visit!!

Trading cars

One of the best experiences I’ve ever had!!! Marty was a big big help and helped me purchase my first ever car

They helped us out of a real problem. We were traveling and from S.C. and they pulled some strings to get us repaired had us back on the road. Had to overnight parts and had repair done as soon as they arrived. Thanks to Pat and Roy for their help.

I came in looking for an oil change and tire rotation, ended up needing an alignment and was taken care of very fast and with perfect customer service

Oil change was fast. Everything went good

Efficient service and friendly

Service is always excellent! They always keep me updated about what is being done.

My experience was awesome advisor Kaitlyn was very knowledgeable I would definitely recommend in the near future.

Service was outstanding

Work was done in a timely manner. Kept me informed about my vehicle

Service was great as usual!

Service technician wasn't very knowledgeable, and kept me informed while my vehicle was being service

Dan Vaden Chevrolet Service Department in Brunswick Georgia has very consistently been an excellent experience over the three years I have been taking my two Chevrolet vehicles to them.

Very good

Timely. Friendly, very helpful maintenance reps. Positive experience.

Great Ex

It was fast severs

People were great, service on vehicle was good. Although I'm sure what was fixed needed it, my problem still exist. Was told I needed new tires. There still over 50 percent tread. All I can do is hope it holds together till I can put new tires on then bring back to fix anything else. Lot of thumping coming out of front end to be road noise from worn tires. Something is thumping with rotation movement.

Fantastic customer service! Super friendly and attentive.

First time there and from start to finish it was 5 star service

I had a sensor go out on my vehicle and the price was in my opinion out of line. Mrs Hood found a discount that helped but the price was still over priced in my opinion. Price aside it was great customer service and I will return because of the people.

Each time I've gone to Vaden my needs have been met. Kaitlyn keeps me informed by phone call, text or email. There are no slips and slides with Kaitlyn Call!

I drop off my truck with Katilyn in the morning, she kept me informed via text about the status of my truck, and then she called me when my truck was ready to be picked up, Katilyn is AWESOME!!!

Everyone was friendly and helpful

Check engine light has been on since July. Though I have had to make multiple trips out of country it seemed as though I was always waiting on a rental vehicle. Once finally getting the call thay a rental was available I sent my stuff over to service (license and Insurance) to ensure that picking up the vehicle would be seamless. This was not the case. Still had to wait 45 minutes to drop off and pick up the rental and they still needed me to give information again. So pretty much a pointless process. Then dropped my vehicle off on a Thursday for a 2 day repair..... on Tuesday my truck showed that it was completed and awaiting final touches and by the map it ahowed my vehicle waiting in the customer parking area.... no call on Wednesday and continued to show awaiting final touches.... then Thursday at 2 I finally had to call to get the status of my vehicle. I was told its not done yet and that I would have to wait on a tech to release it...... then 20 kinutes later relieve a call that no my truck is done and that I could come get it. The communication at this place is absolute garbage. Recieved truck back not cleaned or detailed which its never been detailed since I bought the truck after that disaster of a delivery. All new management needs put in place here but then again I believe its just the vaden standard as the hyundai place is just as terrible. Also when you tell them to have a manager call you or have the gm get in contact with you they never call as they refuse to own up to their shortfalls.

It seems like the dealer pushes us into additional extras that are not really necessary!

Great people and Great Customer Service

all was good!

Very helpful

Great service experience.

Great

Initially told 4hrs, had car for 8hrs, problem not fixed. Over a week later still waiting for the tire sensor to come in.

Very knowledgeable

I was told my coolant was extremely low. When I got home husband opened hood coolant was full

Angela is AMAZING a the whole staff is great they always take good care of me !! Thanks to the service staff!

I scheduled an appointment to get my first service on my truck done. I had an appointment for 2 o’clock. I did not get out until about 4 o’clock.

Miguel and Jeremy are the best. Great communication, and does what they say they will do. This is true team work in action.

Problem solved and Kaitlin went out of her way to be sure an issue was fixed. She went out to the car at closing time to be sure issue was fixed so I.could pickup the car the next morning. Excellent service.

Always super professional and very consultative

Timely, pleasant staff

Very accommodating dealership!

Roy was friendly & professional. He kept me updated on my car during service.

Everything was great

Great

people were very friendly. Very pleased with the service.

I would highly recommend service dept. Kaitlyn very professional and courtesy. Marty is a team player.i love his loyalty making g things go easy. I will drive that hour to deal with great people.

Awesome experience

Marty and Brent were awesome to work with!

I love coming here. Every time Brittany keeps me updated on my vehicle and just the best customer service.

Everything was so professional and they answered every question we had. I love the payment option that they have considering how everything is so tight right now and cash is low

SERVICE PERSON BRITTANY WAS VERY HELPFUL & KIND GOOD JOB MECHANIC DID A GREAT JOB AND TIMELY THANK YOU ALL !

Got me in promptly and took care of my service items. I was leaving town and Kaytlin got me out quickly

I had a very good experience at the dealership however my issue is with GM management. The so called fix for GM outsourcing parts from TEMU and putting them in the 6.2 motors is changing the oil to a more expensive oil therefore costing the consumer twice as much for an oil change or they won't cover the cost of an engine that they put sub par parts into in the first place. I understand that everyone is in business to make money but I can promise you that you would make more if you actually fixed the problem instead of just throwing a band aid on it. You are losing the heartbeat of America. Your fix is to charge your customer that have already paid a premium for the particular motor double of and oil change and now as part of the fix a loss in gas mileage per gallon because you took a shortcut. That is unacceptable. Just make it right.

Excellent service!! 4 th vehicle purchase from “Coop” will be back again and again!! Thank you, Coop and Dan Vaden Chevrolet Cadillac!

excellent customer service.

Great people

Our Sales person, Whisper was excellent in communicating with us & answered all of our questions. She went above & beyond helping us get the car we wanted.

It was wonderful!!

Kaitlyn and team always go above and beyond and so an excellent job with service.. in and out and with a smile.. best decision ever to go to Dan Vayden!!

Roy and team have always done a great job, thank you.

Dan Vaden, has a great service staff. My service consultant is Ms. Kaylian Crystal is a very great person with a super attitude.

Great service all around!

Excellent service, 5 stars

Although we were ultimately unable to purchase a vehicle due to financial constraints, this was our best experience with any dealership that we dealt with, not just in this transaction, but in others

Service was great and Pat handled all my updates and needs with ease.

Good

Customer service kept me informed. Personable and pleasant to talk to.

Great experience. Awesome people. Terrific service work

Always very professional!

I has a great experience. They were fast and super friendly. I had a great experience there.

Quick and polite service.

As always the service guys are the best!

Everything was lovely. I was well treated, everybody was good to me. My car is wonderful. It drives a lot better and of course I'll be back.

My Salesperson, Tom Wilson made the entire experience open and honest. I have been burned at other dealerships. I definitely will be back.

Good job

As usual amazing service highly recommend my service advisor Brittany to all my friends.

Katelyn in service was great!

I’ve had a pleasurable experience ever since I’ve worked with Kaitlyn!

Service was quick and everyone was friendly.

Great

Excellent customer service as usual

Even though it was only my regular scheduled maintenance, l’m appreciative of the thoughtfulness by Vaden’s staff of informing its customers of every servicing detail involving their vehicle, while they wait. Brittany Hood is the best. Customer service and attention to detail is a top priority to her.

Great service

wasn’t happy about having to pay over $200.00 dollars in the future for an oil change!!!!