Our Reviews

Thanks Dan Vanden of Brunswick. It was fast ,Efficient and Great Customer Service from my service Advisor Brittany Hood. This is going to be my Service Dealership all the time now.

Jeff was awesome helped me accomplish my goal!

Angela has service working hard! Great job as always!

My service technician was very knowledgeable, he explained all the problems about my vehicle to me, that I fully understand , he has a kind personality

The only issue I had was they now notify you by text and email on your phone. As a senior citizen I don’t check my phone. I was in the waiting room and no one came to talk to me. Consequently I spent 2 hours waiting for an oil change. As a courtesy they should have told me up front that is how they will contact me. I was not happy since it could have been avoided by telling me up front when I checked in. When you are in your 70’s the phone is not glued to me.

Roy was fantastic to work with, and Rick offered great conversation in the courtesy shuttle. Thanks for a great experience.

My scheduled service was excellent. The check in with Kaitlyn Call was quick and trouble free. She did an excellent job of taking care of everything that was scheduled plus completing a recall and assisting with a question I had on an exterior part. The service was quickly performed and enjoyed how they text you to keep you informed of where they are at in the process. Excellent Kaitlyn Call and Vaden Chevrolet Brunswick. I will be back for upcoming maintenance.

Great people and great service!

Thank you Roy for your help!! Thank you Vaden!

Exceptional service. Your finance and insurance people were great! Love our new traverse! Thanks!

Told them what was going on with my truck they got it fixed. Me and my kids didn’t have to sit for to long went and grab something to eat came back and they was done with the truck.

All staff were attentive to the experience.

Great customer service

Kristin was very helpful and kept me posted on status of my vehicle. I was very pleased with the service that was provided to me and I will use this dealership instead of driving to kingsland.

Could not have been better. My truck started experiencing issues while driving home Sunday evening, and I ended up having to have it towed to your dealership. With no appointment scheduled before hand, you had it fixed before noon! Thanks for the great service@

Outstanding job. Everyone was very professional. Thank you.

It was very good.

I should wait, but I’ll put it on record. I purchased a 2025, $68000 Silverado. I noticed two dings in the rear driver door, and front bumper damage, I assumed it was parked against a light pole at your dealership. I got an IOU to do the necessary repairs, and it stated “repair like new” touch up paint will not be acceptable. The Finance guy, made numerous mistakes on my agreement. I did not want extended warranties. He stated “ that’s the fist time anyone said that” then on my bill, two of the maintenance agreements were included. Also, I have outstanding credit, and appears that no one will give you rate until your ready to sign. The rate turned out to be 7.99%. I sat in office went on the Chevy website and looked up rates. I showed him, and he replied, “Oh, in forgot to go in the back, and check rates”. I then came up 4.59%. It makes you wonder about customers that don’t know anything about rates or reviewing documents. After I purchased the truck, it was sent to detail. That was a mistake. The truck came back with dried soap on the “upgraded rims” the side mirrors, and the windshield, dried soap and water marks where they couldn’t reach. The vehicle looked better before it went to detail. I was at your dealership two days prior to purchase a vehicle with my daughter. It amazes me how we start off at $900 a month, down to the mid $600s with not much changes. Plus the woman that worked with us, tells us that she has been with Vaden for two years. We go on a test drive, and my daughter and her make small talk. She tells her that she moved here not to long ago, but she doesn’t like it, because of all the “Northerners” my daughter, was born in the North, so that was a bad start. Then back at the dealership, she spoke about her political views, pertaining to gas prices. The dealership is no place for debate on off topics. So, that sale was lost. My daughter went to Woody Folsom, and purchased her Tahoe. It went back to Vaden to purchase my truck, picked a different Salesman, then she shows up, telling he was in training, and will be helping out. She acted like she was the Sales Manager, forgetting what she told me 2 days earlier. I was not a good experience, especially after purchasing multiple vehicles from your dealership. Plus my two daughters also purchases from you as well. I’m just waiting on the results on my repairs to my truck. It looks like it’s going to be two separate days to complete the repairs. I hope you do a excellent job!

The best service experience ever !! From start to finish great customer service!!

Brittany was very nice and helpful

I love this dealer ship everyone is always helpful

It was a very quick service. I made a appointment for an oil change and was out in a reasonable time.

Great experience. My service advisor today updated me every step of the way. Very happy with the service I received.

Was the best experience ever. Marty is an amazing salesman who went above and beyond to make sure we were happy with our vehicle.

Brittany Hood at Dan Vaden is the best. When l arrive at the dealership for scheduled services, she always greet me with a smile and loving kindness. Simply love her affectious personality ❤

We had an issue with communication, updates and service pricing. Dropped the car off on Thursday July 3rd. Was supposed to get an update that day, didn’t hear back. Dealership was closed on Friday. Texted and Called Saturday and left a message, no response. Called back and asked for operator who was going to leave a message to have someone else return our call, no response. Called back later that afternoon and asked for a call from the service manager. Never heard from her (to this day). Finally got a text back on Monday saying we’d have an update by Tuesday. Not the case - we didn’t hear back until Thursday afternoon when it was complete. Understand that it was a holiday, but the lack of communication was really disappointing, especially since we needed to make travel arrangements. Further, we were told we would pay a diagnostic fee to assess the issue. :Paid that and received text update that the car needed Freon. Approved that via the text. Then got a text that there was a leak and we needed a new compressor. Why wasn’t that determined with the diagnostic fee? Why are we responsible for paying for the error in diagnosis? Lack of customer service (just returning a phone call) and lack of transparency in billing is abysmal,

Scheduled an appointment and my service was taken care of in a very reasonable time

The service was completed in a timely manner. My service person was very friendly and helpful.

Very professional service, the advisor was new he was very professional at hus job kept me informed on the status of my vehicle.

Everyone was very helpful and personable. They made the process very easy and stress free.

Simply the best!!

Very good communication with service representative

The service department was good. I still think its a bit unsettling that a vehicle with 4000 miles on it already has this many codes on it and requires a 2 day repair. I also think its a bit ridiculous that on a vehicle with a 2 day repair that a loaner vehicle was not initially offer until I requested one. But I will say that the service department has definitely done a better job than the sales department has at Dan Vaden Chevrolet. Their sales team was easily my worst experience as a car buyer and after over a month of owning the vehicle the dealership still has yet to reach out to me for their blunder of my vehicle not being there on pickup but thats a whole different story.

Kaitlyn Call has helped me every time I have stopped by Dan Vaden. She has been the absolute BEST to work with. She's kept me informed about my car every step of the way. And shes has answered the phone every time I have a question or concern. If she didn't answer, she returns my call within minutes. 10/10 Customer service!

Very Friendly

Vaden Chevrolet Brunswick is Awesome

excellent experience

Salesperson was efficient, professional responsive and provided excellent customer service.

Excellent service

The morning greeting does magnitudes. Pat is such an asset to the Brunswick Vaden Chevrolet team. My concerns were addressed, as well as some that were beneficial for vehicle care. The wait was not extensive.

They always treat me well and with respect awesome dealership

Friendly and prompt service

Great experience will definitely be referring people to buy from Kilah!

Came in late on a Saturday afternoon after visiting two other Chevy dealerships earlier in the day. As soon as we arrive Chance was ready to go to work. In less than 3 hours we left with our new Silverado. Our second from this dealership.

Great salesperson. Mr. Pittman

Kaitlyn Call is a Godsend. From the moment I opened the door to the greeting area, her smile and eagerness, yes eagerness to help me was apparent. She made what many times is drudgery a positive experience. THANK YOU Kaitlyn.

The story excellent and was on time and friendly.

Everyone was really nice and helpful

Marty was very patient with what I wanted to accomplish, and once I arrived at the Dealership, I completely changed my mind, he was very understanding, Love my New Chevrolet Trax

Great Experience from start to finish.

Very complete

Great Dealership, very polite and friendly staff

They always take excellent care of my Truck!

Excellent and quick service!

This service person was very courteous and knowledgeable. There was minimal staff, but they displayed excellent customer service skills!

Although the product such as the car is letting me down badly Dan vaden service was exceptional

Brittany in service was great and the tech did a wounderful job.

Kaitlyn Call did an amazing job of explaining everything to me a made sure my services went smoothly.

Good

Great service. Quick and friendly

Jeremy and the rest of the staff helping me were super nice and helpful through the whole process

Sales staff was amazing. 10 out of 10 reccomend

I love my new Trax! My salesperson Tom Wilson made the entire experience quick and easy.

Roy, the service representative was outstanding, and I appreciate all he did to help me with my 2013 Avalanche. He is an excellent representative for the dealer ship.

Great Experience

Nicest people in town!!

Problem fixed promptly

Dan Vaden in Brunswick, Ga , have a service lady Ms. Kaitlyn Crystal, she is the BEST service employee they have. I have been buying my cars from Dan V. even when I lived in Atlanta, Ga for over 30 years. Thanks GM for having Ms. Kaitlyn Crystal

Great Experience, Everyone went above and beyond

Service Advisor Kaitlyn Call was very helpful in setting up the needed services for my 2009 Equinox. I would recommend Vaden to anyone that needs their vehicle serviced.

I was treated in a very professional manner, greeted right away. The prices were fair and I felt welcomed and apprciated.

My 2023 Silverado 2500 has 5engine codes. They did not correct the issues saying I did not have AGM batteries. BS! 24 volts is 24 volts. Then charge me $ 247 bucks for diagnostic.

Excellent customer service from service writers as well the mechanics.

Angele’s professionalism is beyond reproach.

I scheduled a 45,000 mile service for my car which should include oil change, cabin filter change, and transmission service. I tried calling the dealership twice before booking the appointment and could never get to a live person to verify if I could get a transmission service at this appointment. I arrived at Dan Vaden at 2:30pm for my 3:00pm appointment. I told the advisor I was early. I asked the advisor if a transmission service would be performed. Advisor said they would have to review my service records and perform inspection and let me know what was needed. I agreed and proceeded to the lobby. At 4:07, I had not received any updates or recommendations on needed services so I text the advisor and asked for an update. At 4:27, advisor walked in and told me my car service was complete. When we got to the checkout counter, he told me the total for my oil change. I asked him why the transmission service was not completed. He told me I didn’t need a transmission service at this appointment and they they included a list of recommended services to be completed at my next appointment, because they didn’t have time. I told the advisor my new car scheduled maintenance sheet showed a transmission service was due at 45,000 miles. Advisor said “in the interest of time, we ask that you book another appointment”. So to sum it up, I wasted two hours of my life sitting in the lobby at Dan Vaden for an appointment I would have never booked if I had only needed an oil change. Complete waste of time. I never should have paid since my full service wasn’t completed. This is not my first bad experience with this dealership. I will NEVER return to Dan Vaden. The only reason I booked an appointment here was because I didn’t have the time to drive out of town to a proper dealer. Now, I still have to drive out of town to a proper dealer for a proper service.

I always receive a call text concerning my appointment as well as departure. Thank you Vaden

Great customer service and timely

All were friendly and helpful and caring.

My experience with Vaden Chevrolet Brunswick was a great one! Very polite and respectful

I know that my vehicle is going to be done right when I bring it in

Ryan Kuhaneck did a great job walking us through the process. He even went as far as to help us compare across the different Vaden Brands and Dealerships! Ryan was great to work with and did not pressure us to buy.

The service technician was good. But after receiving my vehicle, I noticed a slight shake and a slight pull of the front end to the right. I called the phone number listed on the web site for this location and a female (live person) answered and scheduled me to take the vehicle back to the shop the next day at 10am. Upon arrival the service technician met me and proceeded to tell me they couldn’t take my vehicle until later in the week or even the following week…it was a complete waste of my time, specifically during my work day. In this regard, the experience was terrible and I feel as though my time wasn’t valued, especially since I had already paid for my service!! There was no urgency to take care of my concerns.

They helped us out of a real problem. We were traveling and from S.C. and they pulled some strings to get us repaired had us back on the road. Had to overnight parts and had repair done as soon as they arrived. Thanks to Pat and Roy for their help.

I came in looking for an oil change and tire rotation, ended up needing an alignment and was taken care of very fast and with perfect customer service

Oil change was fast. Everything went good

I had an 8:30am appointment my service advisor name was Kaitlyn B Call, I was told I would have to leave my truck because it would probably take a day to get the work done but I waited anyway I thought more would have been done to solve the problem on my Truck but I was out front when my truck was brought out at 11:10am 11:30 I called Kaitlyn to find the status of my truck and was told it was ready just waiting on Kaitlyn to check me out I waited until 12:10 so I went to see why I had to wait so long since my truck was finished only to see her talking to someone in their office and she saw me but continued her conversation so another advisor stopped with her lunch to check me out very disappointed in the way she took care her business with me I have been coming to Vaden for many years and this was a first the advisor handled business with me in this manner very disappointed with this visit!!

It was fast service

It took nearly 3 hours to change oil and rotate the tires, only to have advisor present me with photos of an oily oil pan and a list of things she wanted to upsale things I could have her schedule. The last time I was in they told me I needed to change my cabin air filter, which I had changed that week. This is no longer a maintenance service but an arm twisting to make more mony. I wish others would comment to expose this side of their business.

Great deal. Michael did a great job keeping me informed

Kaitlyn was so sweet and professional! I was updated from the moment my car was checked in.

Kaitlyn made sure to assist w my service request. Thanks!

Went above and beyond to troubleshoot and fix an issue with my vehicle!

David was outstanding Sales Rep. Answered all my questions and went the extra mile to help me

Elijah and the team at Vaden Brunswick were a pleasure to work with and provided a wonderful buying experience! 10/10 would recommend!

Kaitlyn, my service representative is extremely efficient and very knowledgeable .She did a wonderful job! I will be back because of Her!

Great Cathryn is just the best!

Trading cars

It was fast severs

Service technician wasn't very knowledgeable, and kept me informed while my vehicle was being service

Mark is incredible!!!!! 'Highly reccomend Mark Layfield as your salesrep!!!!

Very friendly staff.

Excellent

it took to long for the service. And it was stated that a service ws recommened but not taken care of.

Brittany was very nice and helpful. She was super professional and stayed in touch throughout the process.

Dan Vaden, has the top dealership in Georgia. I lived in Atlanta, Ga for 37 years and I would come to Da Vaden because of their sales, and service department staff. the service staff that is always helped me and advised me today is Ms. Kaylian service department in Brunswick, Ga

Great customer service

Angela Harden is the BEST! I always bring my vehicles to her for service. She is the sole reason I keep returning to Dan Vaden Brunswick

David Pittman was our salesman. He was thorough, straightforward, excellent and stayed with us from start to finish!

Kaitlyn was a very kind and knowledgeable service person, will definitely recommend her. Always kept me updated.

Service is always excellent! They always keep me updated about what is being done.

Service was outstanding

Great people and Great Customer Service

Everyone was friendly and helpful

Very friendly

Pat in service did a great job!

Everyone was very courteous and professional.

all went great

Great

This is the best car buying experience I've ever had

Service advisor Brittany was exceptional. She helped navigate me to my needed service

Vaden Chevrolet Brunswick was the best experience, they knew exactly what I wanted,I left there with the perfect Vehicle

Efficient service and friendly

Timely. Friendly, very helpful maintenance reps. Positive experience.

Great Ex

Work was done in a timely manner. Kept me informed about my vehicle

Service was great as usual!

all was good!

Roy was friendly & professional. He kept me updated on my car during service.

people were very friendly. Very pleased with the service.

I has a great experience. They were fast and super friendly. I had a great experience there.

Check in quick. Service was quick.

Pleasant staff, nice waiting room

I didn't have to wait for an appointment; got in the next day. I was kept updated through the entire process and Roy, my service advisor, was professional, patient and always courteous.

They had a car service to bring me home and pick me up when car was ready

Very knowledgeable they got our car in and out fast and they were very nice

First time there and from start to finish it was 5 star service

It seems like the dealer pushes us into additional extras that are not really necessary!

Very helpful

Initially told 4hrs, had car for 8hrs, problem not fixed. Over a week later still waiting for the tire sensor to come in.

I scheduled an appointment to get my first service on my truck done. I had an appointment for 2 o’clock. I did not get out until about 4 o’clock.

Always super professional and very consultative

Got me in promptly and took care of my service items. I was leaving town and Kaytlin got me out quickly

Always very professional!

Dan Vaden, has a great service staff. My service consultant is Ms. Kaylian Crystal is a very great person with a super attitude.

Check engine light has been on since July. Though I have had to make multiple trips out of country it seemed as though I was always waiting on a rental vehicle. Once finally getting the call thay a rental was available I sent my stuff over to service (license and Insurance) to ensure that picking up the vehicle would be seamless. This was not the case. Still had to wait 45 minutes to drop off and pick up the rental and they still needed me to give information again. So pretty much a pointless process. Then dropped my vehicle off on a Thursday for a 2 day repair..... on Tuesday my truck showed that it was completed and awaiting final touches and by the map it ahowed my vehicle waiting in the customer parking area.... no call on Wednesday and continued to show awaiting final touches.... then Thursday at 2 I finally had to call to get the status of my vehicle. I was told its not done yet and that I would have to wait on a tech to release it...... then 20 kinutes later relieve a call that no my truck is done and that I could come get it. The communication at this place is absolute garbage. Recieved truck back not cleaned or detailed which its never been detailed since I bought the truck after that disaster of a delivery. All new management needs put in place here but then again I believe its just the vaden standard as the hyundai place is just as terrible. Also when you tell them to have a manager call you or have the gm get in contact with you they never call as they refuse to own up to their shortfalls.

Everything was so professional and they answered every question we had. I love the payment option that they have considering how everything is so tight right now and cash is low

SERVICE PERSON BRITTANY WAS VERY HELPFUL & KIND GOOD JOB MECHANIC DID A GREAT JOB AND TIMELY THANK YOU ALL !

Our Sales person, Whisper was excellent in communicating with us & answered all of our questions. She went above & beyond helping us get the car we wanted.

Everything was lovely. I was well treated, everybody was good to me. My car is wonderful. It drives a lot better and of course I'll be back.

Great service all around!

Although we were ultimately unable to purchase a vehicle due to financial constraints, this was our best experience with any dealership that we dealt with, not just in this transaction, but in others

Good

Fast, efficient, and willing to make a deal.

I have left messages to be contacted by someone from finance. Evidently they were ignored. As part of the purchase I am supposed to get a hard bed cover. I have contacted my salesman concerning when I can get it installed. He's promised to call me back but never has.

Very good

Great service experience.

Everything was great

Great

Miguel and Jeremy are the best. Great communication, and does what they say they will do. This is true team work in action.

Problem solved and Kaitlin went out of her way to be sure an issue was fixed. She went out to the car at closing time to be sure issue was fixed so I.could pickup the car the next morning. Excellent service.

Excellent service!! 4 th vehicle purchase from “Coop” will be back again and again!! Thank you, Coop and Dan Vaden Chevrolet Cadillac!

I had a very good experience at the dealership however my issue is with GM management. The so called fix for GM outsourcing parts from TEMU and putting them in the 6.2 motors is changing the oil to a more expensive oil therefore costing the consumer twice as much for an oil change or they won't cover the cost of an engine that they put sub par parts into in the first place. I understand that everyone is in business to make money but I can promise you that you would make more if you actually fixed the problem instead of just throwing a band aid on it. You are losing the heartbeat of America. Your fix is to charge your customer that have already paid a premium for the particular motor double of and oil change and now as part of the fix a loss in gas mileage per gallon because you took a shortcut. That is unacceptable. Just make it right.

Excellent customer service as usual

I drop off my truck with Katilyn in the morning, she kept me informed via text about the status of my truck, and then she called me when my truck was ready to be picked up, Katilyn is AWESOME!!!

Very knowledgeable

Great experience. Awesome people. Terrific service work

It was wonderful!!

Quick and polite service.

As always the service guys are the best!

My Salesperson, Tom Wilson made the entire experience open and honest. I have been burned at other dealerships. I definitely will be back.

Service was quick and everyone was friendly.

Great

Great

Everything was perfect! Kaitlyn always has everything ready for me and takes such good care! I love that I’m able to trust a person I’m working with

I just moved to town and needed immediate transmission work. I have spoken with 4 people at this dealership. Jordan and Trina helped me to book the appointment. Both were as kind and professional as could be. They colored my first experience with a positive shade. Then I met Roy Johnson in Service. He was incredibly easy to understand and be with during the process. As professional and courteous as one could be. I'd say that Roy is the main driving factor that I'll be back. He made a positive impression. Then, to put a cherry on top, Roy scheduled Rick to drive me home from the dealership. Rick was an amazing human who shared his life story when i asked about it, and he also made me feel good about being in this dealership. Why would I come back? These 4 people, especially Roy, made my day.

Fantastic customer service! Super friendly and attentive.

Great

I was told my coolant was extremely low. When I got home husband opened hood coolant was full

excellent customer service.

Great people

Roy and team have always done a great job, thank you.

As usual amazing service highly recommend my service advisor Brittany to all my friends.

Katelyn in service was great!

Great service

wasn’t happy about having to pay over $200.00 dollars in the future for an oil change!!!!

The most professional vehicle maintenance experience I’ve had! They make you know they value your time!

Love the staff, super friendly, even gave my dog treats! Services I went in for was spot on! My go-to service dealership

Dealership contacted me after receiving the recall part needed for my vehicle. The time waiting was less than expected.

I have never been treated with such disrespect and unprofessionalism. My experience with Dan Vaden Chevrolet has been a 50+ day saga of incompetence, financial loss, and harassment. 1. The Mechanical Failure: I have serviced my Suburban exclusively at this dealership. On November 3, 2025, I paid $886.20 for preventative maintenance explicitly recommended by their team to protect engine health, including a $199.95 Fuel Induction Service and a $59.95 Throttle Body Service. Just 1,800 miles (6 weeks) later, at only 66,488 miles, the engine suffered a catastrophic lifter failure. Instead of standing behind their work, they quoted me $14,787.77 for a complete engine replacement. A catastrophic failure on a modern V8 engine barely 10% outside the Powertrain Warranty—immediately following "preventative" service—is unacceptable. 2. Stranded During the Holidays ($3,000 Loss): Despite the premature failure of an engine they just serviced, I was denied a loaner vehicle for the first 30 days. This refusal occurred directly over the Christmas and New Year’s holiday break, disrupting our family travel plans and leaving us stranded. I was forced to pay nearly $3,000 out of pocket to Avis to keep my family mobile while waiting for them to act. I 3. The "Diagnostic" Extortion: After 50 days in the shop, Advisor Brittany Hood attempted to charge me a $199 diagnostic fee for a "Service Transmission" light. She acknowledged in writing that this light was on when the truck was towed in (a clear symptom of the engine failure), yet still tried to squeeze me for more money to "diagnose" it weeks later. 4. The Communication Failure: Proactive communication was nonexistent. I had to chase them for every update. On the final weekend, the advisor left for the day without providing a status update, leaving me entirely in the dark. 5. The Harassment (The Final Straw): On Saturday, January 31, 2026, at 4:30 PM, I arrived at the dealership and was formally checked out by Service Advisor Kaitlyn Call. She handed me Invoice #286463 reflecting a $0.00 balance and released the vehicle to me. Despite this, Service Director Mike Tade called me on Monday and left a voicemail accusing me of taking the vehicle without paying. He stated the 50-day delay and expenses incurred were "not his problem" and threatened legal action against me. Threatening a loyal customer with a lawsuit because your internal team failed to communicate is unforgivable. I have paid my bill, but I will never step foot in this dealership again. GM Corporate needs to investigate the management of this service department immediately

Great place and very fast

The weight was not long. The service was excellent.

Every thing was smooth and quick

One of the best experiences I’ve ever had!!! Marty was a big big help and helped me purchase my first ever car

People were great, service on vehicle was good. Although I'm sure what was fixed needed it, my problem still exist. Was told I needed new tires. There still over 50 percent tread. All I can do is hope it holds together till I can put new tires on then bring back to fix anything else. Lot of thumping coming out of front end to be road noise from worn tires. Something is thumping with rotation movement.

I had a sensor go out on my vehicle and the price was in my opinion out of line. Mrs Hood found a discount that helped but the price was still over priced in my opinion. Price aside it was great customer service and I will return because of the people.

Each time I've gone to Vaden my needs have been met. Kaitlyn keeps me informed by phone call, text or email. There are no slips and slides with Kaitlyn Call!

Angela is AMAZING a the whole staff is great they always take good care of me !! Thanks to the service staff!

Marty and Brent were awesome to work with!

I love coming here. Every time Brittany keeps me updated on my vehicle and just the best customer service.

Timely, pleasant staff

Professional, efficient

Diagnosed and fixed my vehicle in good time. Kept me updated to the progress of my vehicle

Great service

Service was great

Vaden Chevrolet did an excellent job on my truck

My experience was awesome advisor Kaitlyn was very knowledgeable I would definitely recommend in the near future.

Dan Vaden Chevrolet Service Department in Brunswick Georgia has very consistently been an excellent experience over the three years I have been taking my two Chevrolet vehicles to them.

Very accommodating dealership!

I would highly recommend service dept. Kaitlyn very professional and courtesy. Marty is a team player.i love his loyalty making g things go easy. I will drive that hour to deal with great people.

Awesome experience

Kaitlyn and team always go above and beyond and so an excellent job with service.. in and out and with a smile.. best decision ever to go to Dan Vayden!!

Good job

We went in for a recall and Brittany Hood let us know that we had an oil change due. We thought we were going to have to come back the day to pick up our vehicle. They finished that afternoon and saved us a trip. Brittany was great! There was another girl (Katelyn), she was also very nice and helpful.

This time Patrick was on top of it.

I am from Brunswick, Ga, I lived in the Atlanta, Ga area for 37 years and bought cars and truck in both places. Dan Vaden in Brunswick have a Five (5) star service advisor Kaylian Crystal. She is a all around employee that knows how to treat her customers satisfied by keeping me (them) informed concerning my vehicle. Thanks for having her

Excellent service, 5 stars

fixed the problem in a timely manner!!Roy was very knowledgeable and friendly!

All Good

Jay helped me find the car I wanted and made the process very easy.

I truly appreciate the efficiency and timeliness of all the staff. A shout out particularly to Kaitlyn Call, who kept us up to date, and was super knowledgeable. Thank you for the great service!

Professional and courtesous However when I left my truck was running rough with hesitation I called dealership back they advised me that wax normal. Not when you put in new spark plugs and wires Drove it home Monday morning same thing all over the road Tow truck picked it up at 12:15 to bring back to fix the problem

I came to Vaden Chevrolet in Hinesville after researching extensively and receiving two competing offers from other dealerships. My experience with Sales Consultant Samantha and Sales Manager Ervin was outstanding. Within 30–45 minutes, we reached a fair, transparent out-the-door deal with no games or unnecessary back-and-forth. Their initial offer was stronger than the others, even before they knew those numbers. The entire process was professional and efficient. Samantha and Ervin were friendly without being pushy, and Frank in finance was thorough, respectful, and clear — with no high-pressure tactics. This was one of the smoothest vehicle purchases I’ve had, and I would gladly return to Vaden for future service and purchases.

Kaitlyn is awesome. Y'all are welcome.

Great experience every time

Service was outstanding

Good communication

Kaitlyn is awesome.

Service was great and Pat handled all my updates and needs with ease.

Customer service kept me informed. Personable and pleasant to talk to.

Even though it was only my regular scheduled maintenance, l’m appreciative of the thoughtfulness by Vaden’s staff of informing its customers of every servicing detail involving their vehicle, while they wait. Brittany Hood is the best. Customer service and attention to detail is a top priority to her.

ABSOLUTLEY AMAZING !! ELIJAH IS THE BEST SALESMAN WE HAVE EVER DEALT WITH AND WE'VE BUYING CARS SINCE 1989 ! Would 100% recommend him to anyone needing a new vehicle

Kaitlin and Roy are awesome

My 2018 GMC the water pump went out I was traveling from Fl. To Wisconsin Your service team got my truck in right away . They told me I would be out by Noon and I was . Thank you

Kaitlyn Call is very helpful and knowledgeable.

Good customer service but unfortunately the work I went there for would have cost to much so I had to take my business somewhere else..no fault to them but I couldn't afford what they wanted to charge me the service.

My salesman, Tom Wilson was very helpful. Took his time to explain details about the car. Also, make sure I was happy with the purchase i made. Very professional.

Great quick service

Got my usual oil change. Everything went well as usual.

Our experience with our Customer Service Representative (Kaitlyn) was professional and friendly at all times. She explained every detail of our vehicle's issues and answered whatever questions we had. Dan Vaden brought my Equinox back to life after 3 years. It's like brand new!

Friendly staff

Kaitlyn was my advisor and she is very kind and knowledgeable and please dont get rid of her, she’s a keeper

Tom was amazing and really worked hard to find the right deal for me

Jeremy was wonderful, he made me feel comfortable and informed.

I really enjoyed working with Tina.

Service department was great!

Kaitlyn very professional and helpful with the servicing of my vehicle.

Excellent and quick service!

Ms. Call treated me like royalty!! No problems or situations. Everything was explained and spelled out very well. I'm very happy!!

I was told up front that it would only take 3 to 4 days to get the part and a day to install. 27 days later, after several part did not arrive, part did not fix issue, transmission replacement would be quicker and easier but not approved, the part finally arrived and was replaced 3 days before the truck would be considered a lemon. No help was offered in a loaner or reimbursement for rental. The truck was still under warranty for the repair. What good is a warranty if I have to come out of pocket ($1,552.84) to get transportation to go to work. I missed work during the first week of this ordeal trying to figure out a way to get to work, this was not a vacation, it was over $3,000.00 in lost time that could have been a planned vacation. After further research on my own I was able to open a case file for reimbursement for a rental. I was told that reimbursement would only be available if it was a vehicle similar to the one being serviced. The cost of a rental for a 2500 Silverado is twice what the case file letter offered. Now after sending all the information in that was requested in the caseupdate e-mail (Chevrolet Case 90088573), I was assigned a new case file number (91387114) so the Regional Customer Assistance/Goodwill Team can review the information I sent, and I was told it may take up to 3 or 4 weeks to get a response. This is a true story.

I’ve had a pleasurable experience ever since I’ve worked with Kaitlyn!

Thank you for great service at Dan Vaden Chevrolet Brunswick. My advisor Kaitlyn is pleasant and professional. Thank you for always doing a good job.

Service was great

Very good service. Took care of all my problems.

Service was great!

After my first service my cameras would not work. So Roy had the tech check out my 2025 Colorado. Found that it needed an update. It took several hours but it was corrected.

ALL work was performed satisfactorily and in a timely manner. I was provided transportation to and from dealership while work was being done. Thanks

Consistent focus by staff towards customer satisfaction. Thanks, Brittany Hood.

Every one greeted you and smiled very friendly and polite

When I received the vehicle I was told by the salesman that he would personally deliver the vehicle, I’m thinking we’d be able to go over every piece of paper given to me, their were certain things that didn’t make sense but eventually we went up there to try and get it all straightened out due to non answering of phones..responses and calls were timely before receiving the vehicle but after getting it all communication went blank. I then noticed a scuff on one of the rims and I just received it a few days ago

Experience was great Mr.Roy was a great help and the rest of the service team

The visit was for service. During the inspection a few recommendations for additional services were made. As always, Roy keeps me informed of the services being provided and on top of when I can come pick my vehicle up. Roy is always a joy to work with.

Happy customer

wish they would check records before it was brought in to see problems from previous visits and maybe check warranty paperwork before sending a customer a bill. per previous work was brought in for battery died over night and coolant/oil usage no leak on floor using 2 quarts between oil change. found leak at oil pan. removed parts to do job and broke most of the clips on differential and sensors. lack of care and never found reason for electrical was told it is a battery. has not acted up again but still has original battery in it and was tested a few more times and battery still test good. every since the initial work was done now all i have is lights popping up. brought in 2 more times since and thought they were checking and replacing mirror per light and was told it was programed and cleaned now it was ordered but wont be here till march.

Very easy to work with, and handled everything over the phone. Never even had to go to the dealership, and they were kind enough to deliver the truck to me! Highly recommend doing business with Dan Vaden Chevy.

Service rep who greeted me shortly after arrival was great. Even after being disrespected by the customer ahead of me. He maintained his composure and attempted to help the customer who was dead set on being rude to him. Then when he came to help me he was as pleasant and polite as could be. As if nothing happened. He listened to my concerns. He addressed the issues and he took care of everything. Great job.

Roy and the entire team always take great care of us and our vehicle needs. Thank you!

Everyone that I worked with was very helpful and in great spirits

I had a great experience with Dan vaden in Brunswick. Would highly recommend bring my vehicle back.

Dan Vaden, here in Brunswick, Ga has the 5 STARS because I have been too dealerships in Atlanta, Ga area after living there for 37 years I found my way back too Vaden Chevrolet too buy my cars or trucks. Great service department with Mrs. Kaylian Crystal as my service lady. Thanks for having a great staff.

Love the dealership great people

Excellent

Everyone was patient and kind the communication was effective and they made sure all my Nee Nee were meant

I did not buy a vehicle from Dan Vaden!

Pat was absolutely amazing. He stayed in touch the entire time my car was in service, clearly explained all the issues, and handled everything in a professional and efficient manner.

Our salesman, Micah Moore, did an excellent job. He was respectful in the wait time to allow us to look around the dealership's inventory and decide what we were looking for. He gave off the feeling of confidence, that I knew that I would purchase a vehicle that day.

Service was great!

Absolutely excellent service from beginning to end. I will definitely be recommending. Thanks again for everything.

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Great people and service

It was a fast and smooth experience

Dan Vaden is the only place i take my car a Truck the people who work there are always pleasant and Helpful !

They helped me find a car from home and brought it to me for the test drive. From that point the purchase was just as smooth.

Everyone was friendly. I didn't feel like I was being rushed

They always take excellent care of my Truck!

David is a great salesman he sold me my 2026 trailblazers and I traded it with David for the 2026 equinox. Transaction was smooth and no problems. I needed a larger suv which I love. Thanks David

My experience with the dealership was excellent

Everything is always wonderful from Caitlin in the service department to the mechanics doing the work

Good and done good with the updates

Service was completed in a timely manner.

Very happy with my Service Advisor. She was very knowledgeable and thorough. She provided good feedback and her estimate of time required was right on.

Everything went great!

If it weren’t for the salesman, David, I would not have bought a vehicle. He made the experience so easy going and very welcoming. There were issues between the finical guy, Nathan, and I. But David was very quick to resolve and help settle the situation.

My experience very friendly and helpful.

Awesome

Everything went well

Great

It took over 4 hours to do an oil change with an appointment. There was zero communication about the length of time until I asked about it after 2 hours. I was told they weee just starting a test and it be done soon. An hour later I checked again and it still wasn’t even close. After 4 hours I was told it would be right out and the rep at the desk blamed the desk rep that checked me in. I’ll be looking for a new service provider.

Ok I’ve used Dan Vaden for almost 7 years with my same truck always loved going there and getting respected but this time it was not so good they didn’t even top off my window washer fluid and then the oil light came on on the way home needing oil. So I had to make an hour trip again to top off the oil. Don’t know if I’ll be back!

Was sold a lifetime oil change warranty, but at the last oil change was told this would be the last one. Why sell a product your not going to honor??? Having a similar issue with the work they performed on my truck. Its under warranty but there ignoring my emails. The warranty company says it's well under the warranty but they don't want to honor the warranty on the engine they installed. I regret ever buying anything from Dan vaden

All o time and professional

They helped me find what I needed even went out of their way to make sure it was right

Kaitlyn took excellent care of me

I originally spoke with Tyler and Jeff who were extremely helpful! This was my first time buying a car, so I had a ton of questions. They were patient and willing to help. Tom sold me my car and I love it!! I would definitly recommend.

Very professional and price is very reasonable, no complaints

From the minute i arrived , I felt the professional attitude with everyone I spoke to. Brittany was fantastic! She was engaging and knowledgeable about my truck. I will definitely recommend you guys for service!

They pushed to get things done.

Great experience purchasing a new corvette stingray through your dealership. I received a world class service from Tyler (GM) Jeff (sales/demivery) and Joe (finance). The vehicle was delivered to my house. I truly appreciate everyone for putting this deal together. I highly recommend this Chevrolet deaketship to family, friends, and co-workers. This is the right place foe everyone looking for a new car. Thank you!

Everyone at this location was friendly and helpful. I am always dreading trying to get in at a Chevy dealer because they stay so booked up. But, that was not an issue here.

First service on new car and everything was handled professionally.

I had a great experience at Dan Vaden Chevrolet. David Pittman was very personable and helpful, and Joe in finance made everything easy to understand. Both were great to work with. I’m very happy with my purchase!

Britney was very helpful at service department and extremely professional

Super easy to deal with! Delivery was on time and the overall experience was excellent. I will definitely recommend them.

Patrick kept me informed on progress and was very hospitable.

Thanks Again for Keeping my ZR2 Running!